About data processing
Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.
Our online store was developed with software from WooCommerce, we chose VDX for our web hosting. Personal information that you make available to us for the purpose of our services will be shared with this party. VDX has access to your data to provide us with (technical) support, they will never use your data for any other purpose. VDX is required by the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.
We purchase web hosting and e-mail services from VDX. VDX processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. VDX has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. VDX is bound to confidentiality under the agreement.
We use the services of VDX for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. VDX does not have access to our mailbox and we treat all of our e-mail traffic as confidential.
Invoicing and accounting
For maintaining our records and accounting, we use the services of e-Bookkeeping. We share your name, address and residence information and details related to your order. This data is used to administer sales invoices. Your personal data is transmitted and stored in a protected manner. e-Bookkeeping is committed to confidentiality and will keep your information confidential. e-Bookkeeping does not use your personal information for purposes other than those described above.
General purpose of processing
We use your information solely for the purpose of providing our services. That is, the purpose of the processing is always directly related to the task you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you – other than at your request – at a later time, we ask for your explicit consent. Your information will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data. Cooperation with fiscal and criminal investigations Where appropriate, Beer Consultancy may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will oppose it within the possibilities provided by law.
We will keep your information for as long as you are a client of ours. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. This also means that we do not retain your data for more than two years from the last point of contact or transaction, unless there is a legal justification for doing so. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below what these rights are and how to invoke them. In principle, to prevent misuse, we send copies and transcripts of your data only to your e-mail address already known to us. In case you wish to receive the data at a different e-mail address or by mail, for example, we will ask you to identify yourself. We keep records of completed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right to file a complaint with the Personal Data Authority at any time if you suspect that we are using your personal data in an inappropriate manner.
You always have the right to inspect the data we process (or have processed) that relates to your person or can be traced back to that person. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with a list of the processors holding this data at the e-mail address known to us, indicating the category under which we have stored this data.
Right of Rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to that person amended. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been updated. Right to restrict processing You always have the right to restrict the data we process (or have processed) that relates to your person or is traceable to it. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure linking of data files can no longer be guaranteed.
Right to object and other rights
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Beer Consultancy. If you object, we will immediately cease data processing pending resolution of your objection. If your objection is well-founded we will make copies and/or copies of data that we process (or have processed) available to you and then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact.
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Contact person for privacy issues
Bert Valentine Groenewoud